FAQ

An eSIM is a digital SIM card that lets you activate mobile data without needing a physical card. Ideal for travellers, remote workers, or anyone needing flexible data access.

After purchase, you’ll get a QR code via email. Scan it with your phone’s camera, and your data plan will activate instantly—no shipping needed.

• No physical SIM swaps
• Instant global activation
• Use multiple numbers on one phone
• Eco-friendly solution

Most modern phones — iPhones (XS and newer), Samsung Galaxy (S20+), Google Pixel, and others — support eSIM. We're building a tool to help you check yours.

Yes! Many phones support dual SIM — keep your regular SIM for calls, and use an eSIM for data.

Yes. Devices often let you store multiple eSIMs. You can usually switch between them as needed.

Instantly via email. You’ll get your QR code and setup guide right after checkout.

Nope. Everything’s digital — zero delivery costs.

Yes — just enter their email at checkout or forward the confirmation email to them.

Check your spam or promotions folder. Still not there? Reach out and we’ll resend it quickly.

Make sure your phone supports eSIM and is connected to Wi-Fi. Still stuck? Contact support and we’ll help.

Most eSIMs are single-use. If you delete it by accident, get in touch — we’ll try to help you recover access.

Yes — many of our plans are regional or global. Check the product description for coverage details.

You can either buy a top-up (if available) or simply purchase a new eSIM plan.

Yes — most plans support this. We’ll call it out clearly in each product listing.

We only offer refunds for failed activations or faulty QR codes. If something’s not working, contact us first — we’ll do our best to help.

Email us at youremail@example.com or visit our Contact Us page. We’re available 7 days a week.

No, plans are fixed once purchased. You can buy a new plan at any time if your needs change.